Healthcare Services Management

two women talking

Program Information

  • Location: Online Campus
  • Pathway: Healthcare
  • Program Code: 10-530-3
  • Offering: Online
  • Degree Type: 2-Year Degree (Associate)
  • Start Dates: August and January

About the Healthcare Services Management Degree


Demonstrate leadership skills, manage support staff, and ensure efficient healthcare organizational workflows according to prescribed quality standards with the abilities attained through this program. All courses are offered via online format.

This was named the No. 1 in-demand profession for past three years (2019, 2020, 2021), according to the Wisconsin Technical College System. U.S. Bureau of Labor Statistics projects employment to grow 32% from 2020 to 2030

You can earn the Healthcare Customer Service certificate and Health Unit Coordinator technical diploma on the way to completing this associate degree.

Additional program details: Strong written and oral communication skills will contribute to your success as a healthcare services manager. This position’s designated duties are fulfilled across various healthcare-related organizations.



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Related Programs

Health Unit Coordinator on phone

Health Unit Coordinator

Enter the healthcare field in a non-direct patient care role. This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions.

person drawing blood


Phlebotomists perform functions such as blood drawing, specimen processing, lab procedures and clerical duties. To prepare for this career, you will learn the theory and practical skills of phlebotomy through the on-campus laboratory sessions and experiences at local healthcare facilities.

Detailed Program Information

2024-25 Curriculum

Course Course Name Credits
BIOSCI-189 Basic Anatomy
(or) BIOSCI-177 Gen Anatomy & Physiology ‡
(or) BIOSCI-201 Anatomy and Physiology 1 ‡
ECON-195 Economics
(or) Any 200-level ECON course
 ENG-195 Written Communication ‡ ^ 
(or) ENG-201 English 1 ‡
HEALTH-101 Medical Terminology ^  3
HEALTH-104 Contemporary Healthcare Practices ^  2
HEALTH-107 Digital Literacy for Healthcare ^  2
HSM-130 Health Services Coordination 1 ‡ ^
(or) CLABT-110 Basic Lab Skills ‡ 
and CLABT-111 Phlebotomy ‡ 
HSM-131 Health Services Coordination 2 ‡ ^
(or) MLABT-161 Computer Applications for the Medical Laboratory ‡ 
and Two Credits of Electives
HSM-132 Health Services Applications ‡ ^
(or) MLABT-166 Phlebotomy Clinical Experience ‡ 
HSM-145 Healthcare Law, Ethics and Professional Standards ‡ 3
MATH-189 Introductory Statistics ‡
(or) MATH-260 Basic Statistics ‡
ACCTG-110 Financial Accounting 3
ENG-197 Technical Reporting ‡
(or) Any 200-level ENG or SPEECH course
HSM-129 Human Resources Management in HCOs ‡ 3
HSM-139 Bioethics, Human Research Practices and Compliance ‡ 4
HSM-144 Introduction to the Business of Healthcare ‡ 3
BADM-126 Business Finance ‡ 3
HSM-143 Healthcare Quality Management ‡ 3
HSM-146 Leadership in Healthcare Organizations ‡ 4
PSYCH-199 Psychology of Human Relations
(or) Any 200-level PSYCH course
SOCSCI-197 Contemporary American Society 
(or) Any 200-level SOCSCI or HIST course



‡ Prerequisite required.
^ Counts toward earning the Health Unit Coordinator technical diploma.

Program curriculum requirements are subject to change.

This Associate in Applied Science program will transfer to one or more four-year institutions.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Search for available classes now (link) to see course descriptions, class times and locations.

Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.



Important Dates

Fall start: Petition for program in February

Spring start: Petition for program in September

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Events Calendar

Program Outcomes

  • Employ healthcare quality management techniques to encourage safe and efficient patient care
  • Describe knowledge of healthcare systems management
  • Utilize oral, written, and non-verbal communication skills in an organized and coherent manner
  • Apply quantitative and qualitative reasoning skills
  • Convey professional judgment within various medical settings/scenarios
  • Identify healthcare laws, ethics, and professional standards
  • Describe human research regulatory compliance and institutional research board functions

Career Outlook

Because employers in healthcare systems seek individuals who can function in multiple capacities, the demand for this profession continues to grow. Graduates may be employed in hospitals, community-based facilities, outpatient departments, physicians' offices, clinics, laboratories, intermediate/long-term care facilities, and group homes/assisted living.

Possible Careers

Allied Health/Ancillary Department (Entry-Level) Manager
Lead Worker

Admission Requirements

This program admits students through a petition selection process. 
Learn more about the petition process

The following are required for admission:

  • C+ or higher in the following courses: 
    • HEALTH-101
    • HEALTH-107
    • ENG-195 or ENG-201*   
  • Choose either Health Unit Coordinator or Phlebotomy 
  • Fall Start: Petition for program in February
  • Spring Start: Petition for program in September 



Use the buttons below to get more information, visit the college or apply now. 

Request Info    Visit Us    Apply Now



Healthcare Academic & Career Pathway


Last updated: 03/27/2024