Health Unit Coordinator

Health Unit Coordinator pic

Program Information

  • Location: Downtown Milwaukee Campus
  • Pathway: Healthcare
  • Program Code: 30-510-2
  • Offering: In-class, Online
  • Degree Type: Technical Diploma
  • Start Dates: August/January/June

About the Health Unit Coordinator Diploma


Enter the healthcare field in a non-direct patient care role. This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions. Technical courses are offered via flexible hybrid (in-class/online) instructional format.

Positions are available in hospitals, long-term care facilities and clinics. The Wisconsin Technical College System in October 2019 identified this profession as the No. 1 in-demand area of the Top 50 jobs.

You can earn the Healthcare Customer Service certificate on your way to completing this diploma. Your credits can be applied to completing the Healthcare Services Management associate degree.

Additional program details: Personal attributes that will contribute to success in this profession include: effective, professional communication and interpersonal skills; maintaining patient confidentiality; conscientious work habits as related to punctuality and attendance; empathy; and the ability to multitask as well as work efficiently and accurately under pressure.

Related Programs

Healthcare Services Management pic

Healthcare Services Management

Demonstrate leadership skills, manage support staff, and ensure efficient healthcare organizational workflows according to prescribed quality standards with the abilities attained through this program. Most courses are offered via flexible online and hybrid (in-class/online) formats.

man signing form at counter while service rep watches

Healthcare Customer Service

This certificate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certificate will be prepared for entry-level customer service positions in the healthcare industry.

Detailed Program Information

2020-21 Curriculum

Semester Course Course Name Credits
(1) ENG-195 Written Communication
(or) ENG-201 English 1 ‡
(1) HEALTH-101 Medical Terminology * ^ 3
(1) HEALTH-104 Culture of Healthcare * ^ 2
(1) HEALTH-107 Digital Literacy for Healthcare * ^ 2
(2) HSM-140 Health Unit Coordinator Procedures 1 ‡ 3
(2) HSM-141 Health Unit Coordinator Procedures 2 ‡ 3
(2) HSM-142 Health Unit Coordinator Clinical ‡ 3



( ) Semester order for full-time students.
‡ Prerequisite required.
* Must be taken prior to entering the program.
^ Counts toward earning the Healthcare Customer Service certificate.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

To see course descriptions, class times, locations or to register online:
Students already enrolled in an MATC program can visit Self Service Student Planning.
All others can access this information through INFOnline.

2020-2021 Program Card

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Important Dates

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Calendar

Program Outcomes

  • Manage multiple sources of client information
  • Function as an integrated member of the healthcare team
  • Coordinate operational processes
  • Communicate professionally utilizing multiple modalities
  • Process healthcare orders

Career Outlook

Health unit coordinators are valued professionals of the healthcare team and the demand for this profession continues to grow. Graduates may be employed in hospitals, long-term care facilities or clinics. For additional career information, visit

Possible Careers

Health Unit Coordinator
Nursing Unit Administrative Assistant
Unit Secretary

Admission Requirements

This program admits students through a petition selection process.
Learn more about the petition process

Grade C or higher required in HEALTH-101, HEALTH-104 and HEALTH-107


Learn about scholarship opportunities here.

Learn about Scholarships available for this program here:
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Healthcare Academic & Career Pathway

Downtown Milwaukee Campus, H Building, Room H116
Mequon Campus, Room A108-110
Oak Creek Campus, Room A121
West Allis Campus, Room 103

Last updated: 01/06/2021