Program Information
-
Location: Downtown Milwaukee Campus
- Pathway: Healthcare
- Program Code: 30-510-2
- Offering: In-class, Online
- Degree Type: Technical Diploma
- Start Dates: August/January/June
About the Program
Description
Enter the healthcare field in a non-direct patient care role. This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions. Technical courses are offered via flexible hybrid (in-class/online) instructional format.
Positions are available in hospitals, long-term care facilities and clinics. The Wisconsin Technical College System in October 2019 identified this profession as the No. 1 in-demand area of the Top 50 jobs.
You can earn the Healthcare Customer Service certificate on your way to completing this diploma. Your credits can be applied to completing the Healthcare Services Management associate degree.
Additional program details: Personal attributes that will contribute to success in this profession include: effective, professional communication and interpersonal skills; maintaining patient confidentiality; conscientious work habits as related to punctuality and attendance; empathy; and the ability to multitask as well as work efficiently and accurately under pressure.
Related Programs
Healthcare Services Management
Demonstrate leadership skills, manage support staff, and ensure efficient healthcare organizational workflows according to prescribed quality standards with the abilities attained through this program. Most courses are offered via flexible online and hybrid (in-class/online) formats.
Healthcare Customer Service
This certificate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certificate will be prepared for entry-level customer service positions in the healthcare industry.
Detailed Program Information
2020-21 Curriculum
| Semester | Course | Course Name | Credits |
|---|---|---|---|
| (1) | ENG-195 | Written Communication (or) ENG-201 English 1 ‡ |
3 |
| (1) | HEALTH-101 | Medical Terminology * ^ | 3 |
| (1) | HEALTH-104 | Culture of Healthcare * ^ | 2 |
| (1) | HEALTH-107 | Digital Literacy for Healthcare * ^ | 2 |
| (2) | HSM-140 | Health Unit Coordinator Procedures 1 ‡ | 3 |
| (2) | HSM-141 | Health Unit Coordinator Procedures 2 ‡ | 3 |
| (2) | HSM-142 | Health Unit Coordinator Clinical ‡ | 3 |
|
TOTAL CREDITS |
19 |
( ) Semester order for full-time students.
‡ Prerequisite required.
* Must be taken prior to entering the program.
^ Counts toward earning the Healthcare Customer Service certificate.
Current MATC students should consult their Academic Program Plan for specific curriculum requirements.
To see course descriptions, class times, locations or to register online:
Students already enrolled in an MATC program can visit Self Service Student Planning.
All others can access this information through INFOnline.
Important Dates
Deadlines and important dates can be found on:
Cost & Aid Deadlines
Also, you can find dates and deadlines on the MATC Calendar
Program Outcomes
- Manage multiple sources of client information
- Function as an integrated member of the healthcare team
- Coordinate operational processes
- Communicate professionally utilizing multiple modalities
- Process healthcare orders
Career Outlook
Health unit coordinators are valued professionals of the healthcare team and the demand for this profession continues to grow. Graduates may be employed in hospitals, long-term care facilities or clinics. For additional career information, visit www.nahuc.org.
Possible Careers
Health Unit Coordinator
Nursing Unit Administrative Assistant
Unit Secretary
Admission Requirements
This program admits students through a petition selection process.
Learn more about the petition process
Grade C or higher required in HEALTH-101, HEALTH-104 and HEALTH-107
Scholarships
Learn about scholarship opportunities here.
Learn about Scholarships available for this program here: https://matc.academicworks.com
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QUESTIONS?
Healthcare Academic & Career Pathway
262-238-2281, healthpathway@matc.edu
Downtown Milwaukee Campus, H Building, Room H116
Mequon Campus, Room A108-110
Oak Creek Campus, Room A121
West Allis Campus, Room 103