Health Unit Coordinator

Program Information

Location: Online Campus
Pathway: Healthcare
Program Code: 30-510-2
Offering: Online
Degree Type: Technical Diploma
Start Dates: August/January/June

About the Health Unit Coordinator Diploma

Description

Enter the healthcare field in a non-direct patient care role. This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions. Technical courses are offered via online instructional format only.

Health unit coordinator has been named the No. 1 in-demand profession for past three years (2019, 2020, 2021), according to the Wisconsin Technical College System.

You can earn the Healthcare Customer Service certificate on your way to completing this diploma. Your credits can be applied to completing the Healthcare Services Management associate degree.

Additional program details: Personal attributes that will contribute to success in this profession include: effective, professional communication and interpersonal skills; maintaining patient confidentiality; conscientious work habits as related to punctuality and attendance; empathy; and the ability to multitask as well as work efficiently and accurately under pressure.

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Related Programs

Healthcare Services Management

Demonstrate leadership skills, manage support staff, and ensure efficient healthcare organizational workflows according to prescribed quality standards with the abilities attained through this program. All courses are offered via online format.

man signing form at counter while service rep watches

Healthcare Customer Service

This certificate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certificate will be prepared for entry-level customer service positions in the healthcare industry.

Detailed Program Information

2022-23 Curriculum

Course	Course Name	Credits
ENG-195	Written Communication ‡ (or) ENG-201 English 1 ‡	3
HEALTH-101	Medical Terminology * ^	3
HEALTH-104	Culture of Healthcare * ^	2
HEALTH-107	Digital Literacy for Healthcare * ^	2
HSM-130	Health Services Coordination 1 ‡	3
HSM-131	Health Services Coordination 2 ‡	3
HSM-132	Health Services Applications ‡	3
	TOTAL CREDITS	19

‡ Prerequisite required.
* Must be taken prior to entering the program.
^ Counts toward earning the Healthcare Customer Service certificate.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Search for available classes now (link) to see course descriptions, class times and locations.

Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.

Important Dates

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Calendar

Program Outcomes

Manage multiple sources of client information
Function as an integrated member of the healthcare team
Coordinate operational processes
Communicate professionally utilizing multiple modalities
Process healthcare orders

Career Outlook

Health unit coordinators are valued professionals of the healthcare team and the demand for this profession continues to grow. Graduates may be employed in hospitals, long-term care facilities or clinics. For additional career information, visit www.nahuc.org.