Program Information
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Location: Downtown Milwaukee Campus, Mequon Campus, Oak Creek Campus, Online Campus
- Pathway: Business & Management
- Program Code: 30-104-10
- Offering: Online, In-class
- Degree Type: Technical Diploma
- Start Dates: August/January
About the Sales and Customer Experience Diploma
DESCRIPTION
Prepare for a successful sales career by developing knowledge of commercial and consumer markets, sales, client services and customer experience planning. Focusing on the latest sales trends and technologies, this program is designed for the sales novice or professionals looking to refresh their skills.
Sales and customer experience careers are U.S. Department of Labor “Bright Outlook” careers with expected growth of 10% to 14% through 2026.
You can apply your credits toward completing the Marketing associate degree.
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Related Programs
Detailed Program Information
2024-25 Curriculum
Course | Course Name | Credits |
---|---|---|
MKTG-102 | Marketing Principles | 3 |
MKTG-104 | Selling Principles | 3 |
MKTG-106 | Retail and Consumer Marketing ‡ | 3 |
MKTG-107 | Customer Experience | 3 |
MKTG-144 | Client Services | 3 |
MKTG-173 | Marketing Research/Analytics | 3 |
TOTAL CREDITS | 18 |
( ) Semester order for full-time students.
‡ Prerequisite required.
Note: All courses in this program count toward the Marketing associate degree.
Program curriculum requirements are subject to change.
Current MATC students should consult their Academic Program Plan for specific curriculum requirements.
Search for available classes now (link) to see course descriptions, class times and locations.
Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.
2024-2025 Program Flyer
Important Dates
Deadlines and important dates can be found on:
Cost & Aid Deadlines
Also, you can find dates and deadlines on the MATC Events Calendar
Program Outcomes
- Develop marketing strategies
- Develop selling strategies
- Deliver sales presentations
- Apply customer experience and client services strategies
- Analyze sales information
Career Outlook
This program is a Department of Labor "Bright Outlook Career" with expected growth of 10% over the next 10 years.
Possible Careers
Business-to-Business MarketingBusiness-to-Consumer Marketing
Professional Selling and Sales Management
Account Representative
Brand Ambassador
Customer Care Representative
Direct Salesperson
Inside Salesperson
National Accounts Sales Representative
Outside Sales Representative
Retail Sales Representative
Route Sales Representative
Sales Assistant
Sales Representative
Territory Sales Representative
Scholarships
READY TO TAKE THE NEXT STEP?
Use the buttons below to get more information, visit the college or apply now.
Request Info Visit Us Apply Now
QUESTIONS?
Business & Management Academic & Career Pathway
414-456-5323
leadpathway@matc.edu