Sales and Customer Experience

Sales Specialist image

Program Information

  • Location: Downtown Milwaukee Campus, Mequon Campus, Oak Creek Campus
  • Pathway: Business & Management
  • Program Code: 30-104-10
  • Offering: Online, In-class
  • Degree Type: Technical Diploma
  • Start Dates: August/January

About the Sales and Customer Experience Diploma

DESCRIPTION

Prepare for a successful sales career by developing knowledge of commercial and consumer markets, sales, client services and customer experience planning. Focusing on the latest sales trends and technologies, this program is designed for the sales novice or professionals looking to refresh their skills.

Sales and customer experience careers are U.S. Department of Labor “Bright Outlook” careers with expected growth of 10% to 14% through 2026.

You can apply your credits toward completing the Marketing associate degree.

 


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Detailed Program Information

2021-22 Curriculum

Course Course Name Credits
MKTG-102 Marketing Principles 3
MKTG-104 Selling Principles 3
MKTG-106 Retail and Consumer Marketing ‡ 3
MKTG-107 Customer Experience 3
MKTG-144 Client Services 3
MKTG-173 Marketing Research/Analytics 3
TOTAL CREDITS 18

( ) Semester order for full-time students.
‡ Prerequisite required.

Note: All courses in this program count toward the Marketing associate degree.

Program curriculum requirements are subject to change.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Search for available classes now (link) to see course descriptions, class times and locations.

Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.

2021-2022 Program Card

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Important Dates

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Calendar

Program Outcomes

  • Develop marketing strategies
  • Develop selling strategies
  • Deliver sales presentations
  • Apply customer experience and client services strategies
  • Analyze sales information

Career Outlook

Opportunities for employment in sales are expected to increase; sales will continue to be essential for organizations as they look to maintain and expand their share of the market.

Possible Careers

Business-to-Business Marketing
Business-to-Consumer Marketing
Professional Selling and Sales Management
Account Representative
Brand Ambassador
Customer Care Representative
Direct Salesperson
Inside Salesperson
National Accounts Sales Representative
Outside Sales Representative
Retail Sales Representative
Route Sales Representative
Sales Assistant
Sales Representative
Territory Sales Representative

Scholarships

Learn about scholarship opportunities here.

Learn about Scholarships available for this program here: https://matc.academicworks.com
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QUESTIONS?

Business & Management Academic & Career Pathway
414-456-5323
leadpathway@matc.edu

 

Last updated: 08/25/2021