Bilingual Office Assistant

Bilingual office assistant at work

Program Information

  • Location: West Allis Campus
  • Pathway: Business & Management
  • Program Code: 31-106-6
  • Offering: In-class
  • Degree Type: Technical Diploma, Bilingual
  • Start Dates: August/January/March

About the Bilingual Office Assistant Diploma


This is a program for bilingual students.

Students fluent in English and a second language will be prepared for bilingual office positions after completing this program. You will use Microsoft software to produce documents in both languages; and will use videoconferencing, the internet and other technologies. All courses, except foreign language instruction, are taught in English. Courses are offered in a variety of formats including online and blended, which may include traditional classroom instruction and an online component.

There is a strong need for bilingual office workers to serve diverse communities.

Additional program details: You will practice international communications via computer videoconferencing, internet, telephone, fax and standard mail. The duties of bilingual office assistants vary, depending on the employer, such as providing customer service or performing administrative functions.


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Detailed Program Information

2024-25 Curriculum

Course Course Name Credits
ENG-195 Written Communication ‡ 3
OFTECH-101 Office Technologies 1 3
OFTECH-103 Keyboard and Keypad 1
OFTECH-119 Information Management 3
OFTECH-183 Bilingual Customer Service Skills 3
FLANG-123 Intermediate Spanish ‡ *
(or) FLANG-218 Spanish 5: Conversation, Grammar and Current Topics ‡
OFTECH-104 Budgeting Basics for Support Personnel 3
OFTECH-122 Business English Essentials 3
OFTECH-133 Business Document Production 1 ‡ 3
OFTECH-165 Administrative Office Procedures 3
OFTECH-170 Meeting and Event Planning for Support Personnel 3
OFTECH-184 MS Office: Word, Excel, Access and PowerPoint ‡ 3
OFTECH-190 Bilingual Office Assistant Internship ‡ 1

‡ Prerequisite required.
* Another foreign language courses may be substituted for the FLANG courses.

Student must earn a minimum 2.5 GPA in foreign language.

Program curriculum requirements are subject to change.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Search for available classes now (link) to see course descriptions, class times and locations.

Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.



Upon completion of specified coursework, students may be eligible for the following digital badge(s):


Important Dates

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Events Calendar

Program Outcomes

  • Perform accurate workplace communications
  • Use technology skills for business tasks
  • Perform routine office procedures
  • Demonstrate professionalism and effective workplace relations

Career Outlook

This is an expanding career area. Government, businesses and education providers are actively recruiting bilingual office assistants to serve an increasingly diverse community. Bilingual office assistants provide customer service, administrative functions and other duties, depending on the organization.

Possible Careers

Bilingual Clerk
Bilingual Customer Service Representative
Bilingual Office Assistant
Bilingual Receptionist
International Assistant



Use the buttons below to get more information, visit the college or apply now. 

Request Info    Visit Us    Apply Now



Business & Management Academic & Career Pathway


Last updated: 03/27/2024