Administrative Support Specialist

Administrative Support Specialist

Program Information

  • Location: West Allis Campus
  • Pathway: Business & Management
  • Program Code: 31-106-11
  • Offering: In-class
  • Degree Type: Technical Diploma
  • Start Dates: August and January

About the Administrative Support Specialist Diploma

DESCRIPTION

Get ready to take on key responsibilities that include operating new office technologies, performing and coordinating an office’s administrative activities, and storing and integrating information for dissemination to staff and clients. Courses are offered in a variety of formats including online and blended, which may include traditional classroom instruction and an online component.

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RELATED PROGRAMS

Office technology assistant on a mobile phone

Office Technology Assistant

To boost your career, gain skills in the updated technology that today’s offices rely on every day. Coursework includes learning administrative office procedures, studying basic accounting, using the software prominent in office environments, and developing strong keyboarding skills.

Bilingual office assistant at work

Bilingual Office Assistant

Students fluent in English and a second language will be prepared for bilingual office positions after completing this program. You will use Microsoft software to produce documents in both languages; and will use the internet, videoconferencing and other technologies. All courses, except foreign language instruction, are taught in English.

DETAILED PROGRAM INFORMATION

2024-25 Curriculum

Course Course Name Credits
ENG-195 Written Communication ‡
(or) Any 200-level ENG or SPEECH course
3
OFTECH-101 Office Technologies 1 ^ 3
OFTECH-103 Keyboard and Keypad ^ 1
OFTECH-122 Business English Essentials ^ 3
OFTECH-119 Information Management ^ 3
OFTECH-182 Customer Service Skills ^ 3
OFTECH-104 Budgeting Basics for Support Personnel ^ 3
OFTECH-133 Business Document Production 1 ‡ ^ 3
OFTECH-184 MS Office: Word, Excel, Access and PowerPoint ‡ ^ 3
OFTECH-111 Workplace Communications for Support Personnel 3
OFTECH-153 Collaboration Tools 1
OFTECH-165 Administrative Office Procedures 1 ‡ ^ 3
OFTECH-123 Proofreading and Editing ‡ 3
OFTECH-137 Business Document Production 2 ‡ 3
OFTECH-170 Meeting and Event Planning for Support Personnel 3
OFTECH-185 MS Office - Intermediate ‡ 3
OFTECH-196 Administrative Professional Internship ‡ ^ 1
TOTAL CREDITS 45

‡ Prerequisite required.
^ Counts toward earning the Office Technology Assistant technical diploma.

Program curriculum requirements are subject to change.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Search for available classes now (link) to see course descriptions, class times and locations.

Already a student? You can visit Self-Service (link) and choose Student Planning to register for classes.

DIGITAL BADGES

Upon completion of specified coursework, students may be eligible for the following digital badge(s):

customer service skills

Important Dates

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Events Calendar

Program Outcomes

  • Demonstrate effective workplace communications
  • Apply technology skills to business and administrative tasks
  • Perform routine administrative procedures
  • Manage administrative projects
  • Maintain internal and external relationships
  • Model professionalism in the workplace

Career Outlook

The employment outlook is strong. Opportunities are best for candidates having extensive knowledge of computer software applications.

Admission Requirement

  • A high school diploma or GED

Scholarships

READY TO TAKE THE NEXT STEP? 

Use the buttons below to get more information, visit the college or apply now. 

Request Info    Visit Us    Apply Now

 

QUESTIONS?

Business & Management Academic & Career Pathway
414-456-5323
leadpathway@matc.edu

Last updated: 03/20/2024