Program Information
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Location: Downtown Milwaukee Campus
- Pathway: Business & Management
- Program Code: 05-109-1
- Offering: In-Person
- Degree Type: Badge
- Start Dates: Based upon individual program
About the Credential
Students who complete this badge will be able to identify the difference between excellent and poor customer service along with how to anticipate a guest's needs in order to provide exceptional service and build rapport. Students will be able to define and demonstrate what professionalism means in the hospitality industry.How To Earn a Credential
MATC’s digital badges are an easy way for earners to share their verifiable knowledge and skills both socially and professionally.
All MATC’s digital badges are earned when the identified course(s) within the badge are all completed with a grade of C or better. This more immediate method of delivering credentials allows our students to showcase their hard-earned skills faster and stand out to employers sooner.
Earning Criteria
| Course | Course Name | Credits |
|---|---|---|
| HOTEL-135 | Professional Service and Development | 3 |
| TOTAL CREDITS | 3 |
Tuition for Individual MicroCredentials and Badges is paid for by the student. However, if you plan to further your education with a Technical Diploma or Associate Degree, financial aid and scholarships may be available. Please meet with your Pathway Advisor before registering for more information.
Hospitality Management
To enter the hotel/motel industry at mid-management or supervisory levels, you will attain the required skills and experience employers seek. Although this is a day program, selected courses are scheduled for evenings and weekends on a rotating basis.
Foundations of Lodging and Hospitality Management
Employment opportunities in this diverse industry can be competitive as more job candidates enter this field.
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