Healthcare Customer Service

badge

Program Information

  • Location: Downtown Milwaukee Campus, Mequon Campus, Oak Creek Campus, West Allis Campus
  • Pathway: Healthcare
  • Program Code: 05-543-1
  • Offering: In-Person, Online
  • Degree Type: Badge
  • Start Dates: Based on individual program

About the Badge

Students will have learned Medical Terminology, the culture of working in a healthcare organization, and computer basics related to healthcare work.


HOW TO earn a Badge

MATC’s digital badges are an easy way for earners to share their verifiable knowledge and skills both socially and professionally.  

All MATC’s digital badges are earned when the identified course(s) within the badge are all completed with a grade of C or better. This more immediate method of delivering credentials allows our students to showcase their hard-earned skills faster and stand out to employers sooner.

 

Earning Criteria

Course Course Name Credits
HEALTH-101 Medical Terminology 3-credit college-level course
HEALTH-104 Culture of Healthcare 2-credit college-level course
HEALTH-107 Digital Literacy for Healthcare 2-credit college-level course
TOTAL CREDITS 7

The cost of earning a digital badge is paid through tuition. If you are applying for the badge only, options include paying in full, a payment plan, or third-party sponsorship, however you will not be eligible for Financial Aid. If you earn the badge as part of a larger technical diploma or associate degree program, tuition also may be covered through Financial Aid.



Related Programs

woman answering telephone call

Healthcare Customer Service

This certificate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certificate will be prepared for entry-level customer service positions in the healthcare industry.

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Last updated: 05/23/2025