Program Information
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Location: West Allis Campus
- Pathway: Business & Management
- Program Code: 05-106-1
- Offering: In-Person
- Degree Type: Badge
- Start Dates: August/January
About the Badge
The earner of this badge will be proficient in the principles, theory, and hands-on activities as related to customer service, which includes providing effective customer satisfaction in any business organization domestic or international. Skills learned include effective listening, oral and written communication, analytical and problem solving skills and teamwork.
HOW TO EARN A BADGE
MATC’s digital badges are an easy way for earners to share their verifiable knowledge and skills both socially and professionally.
All MATC’s digital badges are earned when the identified course(s) within the badge are all completed with a grade of C or better. This more immediate method of delivering credentials allows our students to showcase their hard-earned skills faster and stand out to employers sooner.
Earning Criteria
| Course | Course Name | Credits |
|---|---|---|
| OFTECH-182 | Customer Service Skills | 3-credit college-level course |
| TOTAL CREDITS | 3 |
The cost of earning a digital badge is paid through tuition. If you are applying for the badge only, options include paying in full, a payment plan, or third-party sponsorship, however you will not be eligible for Financial Aid. If you earn the badge as part of a larger technical diploma or associate degree program, tuition also may be covered through Financial Aid.
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