Program Information
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Location: West Allis Campus
- Pathway: Business & Management
- Program Code: 05-106-1
- Offering: In-Person
- Degree Type: Badge
- Start Dates: August/January
About the Credential
The earner of this badge will be proficient in the principles, theory, and hands-on activities as related to customer service, which includes providing effective customer satisfaction in any business organization domestic or international. Skills learned include effective listening, oral and written communication, analytical and problem solving skills and teamwork.
HOW TO EARN A Credential
MATC’s digital badges are an easy way for earners to share their verifiable knowledge and skills both socially and professionally.
All MATC’s digital badges are earned when the identified course(s) within the badge are all completed with a grade of C or better. This more immediate method of delivering credentials allows our students to showcase their hard-earned skills faster and stand out to employers sooner.
Earning Criteria
| Course | Course Name | Credits |
|---|---|---|
| OFTECH-182 | Customer Service Skills | 3-credit college-level course |
| TOTAL CREDITS | 3 |
Tuition for Individual MicroCredentials and Badges is paid for by the student. However, if you plan to further your education with a Technical Diploma or Associate Degree, financial aid and scholarships may be available. Please meet with your Pathway Advisor before registering for more information.
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