Program Information
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Location: West Allis Campus
- Pathway: Business & Management
- Program Code: 05-106-2
- Offering: In-Person
- Degree Type: Badge
- Start Dates: August/January/March
About the Credential
Earners of this badge will have a formal understanding of effective bilingual customer service practices, which includes, but is not limited to, professionalism/ conventional behaviors of the workplace, as well as customer service etiquette for in-person, telephone, and email communication.
HOW TO EARN A Credential
MATC’s digital badges are an easy way for earners to share their verifiable knowledge and skills both socially and professionally.
All MATC’s digital badges are earned when the identified course(s) within the badge are all completed with a grade of C or better. This more immediate method of delivering credentials allows our students to showcase their hard-earned skills faster and stand out to employers sooner.
Earning Criteria
| Course | Course Name | Credits |
|---|---|---|
| OFTECH-183 | Bilingual Customer Service Skills | 3-credit college-level course |
| TOTAL CREDITS | 3 |
Tuition for Individual MicroCredentials and Badges is paid for by the student. However, if you plan to further your education with a Technical Diploma or Associate Degree, financial aid and scholarships may be available. Please meet with your Pathway Advisor before registering for more information.
Related Programs
Bilingual Office Assistant
Students fluent in English and a second language will be prepared for bilingual office positions after completing this program. You will use Microsoft software to produce documents in both languages; and will use the internet, videoconferencing and other technologies. All courses, except foreign language instruction, are taught in English.
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