Healthcare Services Management

Healthcare Services Management pic

Program Information

  • Location: Downtown Milwaukee Campus
  • Pathway: Healthcare
  • Program Code: 10-530-3
  • Offering: In-class, Online
  • Degree Type: 2-Year Degree (Associate)
  • Start Dates: August and January

About the Healthcare Services Management Degree

Description

Demonstrate leadership skills, manage support staff, and ensure efficient healthcare organizational workflows according to prescribed quality standards with the abilities attained through this program. Most courses are offered via flexible online and hybrid (in-class/online) formats.

Employers in healthcare systems seek individuals who can function in multiple capacities. The Wisconsin Technical College System in October 2019 identified this profession as the No. 1 in-demand area of the Top 50 jobs.

You can earn the Healthcare Customer Service certificate, Health Unit Coordinator technical diploma or Phlebotomy technical diploma on the way to completing this associate degree.

Additional program details: Strong written and oral communication skills will contribute to your success as a healthcare services manager. This position’s designated duties are fulfilled across various healthcare-related organizations.


Related Programs

Health Unit Coordinator pic

Health Unit Coordinator

Enter the healthcare field in a non-direct patient care role. This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions. Technical courses are offered via flexible hybrid (in-class/online) instructional format.

person drawing blood

Phlebotomy

Phlebotomists perform functions such as blood drawing, specimen processing, lab procedures and clerical duties. To prepare for this career, you will learn the theory and practical skills of phlebotomy through the on-campus laboratory sessions and experiences at local healthcare facilities.

Detailed Program Information

2020-21 Curriculum

Semester Course Course Name Credits
(1) ECON-195 Economics
(or) Any 200-level ECON course
3
(1)  ENG-195 Written Communication ^ *
(or) ENG-201 English 1 ‡
3
(1) HEALTH-101 Medical Terminology ^ * 3
(1) HEALTH-104 Culture of Healthcare ^ * 2
(1) HEALTH-107 Digital Literacy for Healthcare ^ * 2
(1) NATSCI-189 Basic Anatomy
(or) NATSCI-177 General Anatomy and Physiology ‡
(or) NATSCI-201 Anatomy and Physiology 1 ‡
3
(2) HSM-140 Health Unit Coordinator Procedures 1 ‡ ^
(or) CLABT-110 Basic Lab Skills ‡ *
and CLABT-111 Phlebotomy ‡ *
3
(2) HSM-141 Health Unit Coordinator Procedures 2 ‡ ^
(or) MLABT-161 Computer Applications
for the Medical Laboratory ‡ *
and Two Credits of Electives
3
(2) HSM-142 Health Unit Coordinator Clinical ‡ ^
(or) MLABT-166 Phlebotomy Clinical Experience ‡ *
3
(2) HSM-145 Healthcare Law, Ethics and Professional Standards ‡ 3
(2) MATH-189 Introductory Statistics ‡
(or) MATH-260 Basic Statistics ‡
3
(3) ACCTG-110 Financial Accounting 3
(3) ENG-197 Technical Reporting
(or) Any 200-level ENG or SPEECH course
3
(3) HRMGT-193 Human Resources Management 3
(3) HSM-139 Bioethics, Human Research Practices and Compliance ‡ 4
(3) HSM-144 Introduction to the Business of Healthcare ‡ 3
(4) BADM-126 Business Finance ‡ 3
(4) HSM-143 Healthcare Quality Management ‡ 3
(4) HSM-146 Leadership in Healthcare Organizations ‡ 4
(4) PSYCH-199 Psychology of Human Relations
(or) Any 200-level PSYCH course
3
(4) SOCSCI-197 Contemporary American Society 
(or) Any 200-level SOCSCI or HIST course
3

TOTAL CREDITS

63

( ) Semester order for full-time students.
‡ Prerequisite required.
^ Counts toward earning the Health Unit Coordinator technical diploma.
* Counts toward earning the Phlebotomy technical diploma.

Program curriculum requirements are subject to change.

This Associate in Applied Science program will transfer to one or more four-year institutions.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

To see course descriptions, class times, locations or to register online:
Students already enrolled in an MATC program can visit Self Service Student Planning.
All others can access this information through INFOnline.

2020-2021 Program Card

View/print the program card: front (jpg) | back (jpg)

Important Dates

Fall Start: Petition for program in February

Spring start: Petition for program in September

Deadlines and important dates can be found on:
Cost & Aid Deadlines

Also, you can find dates and deadlines on the MATC Calendar

Program Outcomes

  • Employ healthcare quality management techniques to encourage safe and efficient patient care
  • Describe knowledge of healthcare systems management
  • Utilize oral, written, and non-verbal communication skills in an organized and coherent manner
  • Apply quantitative and qualitative reasoning skills
  • Convey professional judgment within various medical settings/scenarios
  • Identify healthcare laws, ethics, and professional standards
  • Describe human research regulatory compliance and institutional research board functions

Career Outlook

Because employers in healthcare systems seek individuals who can function in multiple capacities, the demand for this profession continues to grow. Graduates may be employed in hospitals, community-based facilities, outpatient departments, physicians' offices, clinics, laboratories, intermediate/long-term care facilities, and group homes/assisted living.

Possible Careers

Healthcare-Related (Entry-Level) Manager
Lead Worker
Supervisor
Coordinator

Admission Requirements

This program admits students through a petition selection process. 
Learn more about the petition process

The following are required for admission:

  • C or higher in the following courses: 
    • HEALTH-101
    • NATSCI-189 (or NATSCI-201* or NATSCI-177*)
    • HEALTH-107
    • ENG-195 or ENG-201*   
  • GPA 2.3 or higher
  • Choose either Health Unit Coordinator or Phlebotomy 
  • Fall Start: Petition for program in February
  • Spring start: Petition for program in September 

Scholarships

Learn about scholarship opportunities here.

Learn about Scholarships available for this program here: https://matc.academicworks.com
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QUESTIONS?

Healthcare Academic & Career Pathway
262-238-2281healthpathway@matc.edu

Downtown Milwaukee Campus, H Building, Room H116
Mequon Campus, Room A108-110
Oak Creek Campus, Room A121
West Allis Campus, Room 103

Last updated: 11/22/2020