Retention Coaching

Retention Coaches are available to help students address challenges impacting their college experience, such as time and priority management, improving grades or creating a plan to balance work, family and coursework.

To help students connect to a Retention Coach and campus resources, please follow these steps rather than emailing directly to Retention Coaching staff:

  • Go to and find the Retention Alert section
  • Under the Contribute Retention Info tab, enter the student’s ID and provide the reason for your concern or other information accordingly

Contact Retention Coaching Manager Pam Schoessling,

Retention Alert
Also use Retention Alert for students who are experiencing mental health issues such as depression, anxiety or grief, which are routed to our Licensed Professional Counselors (LPCs).

Email with questions.