Thursday – May 24, 2018

Appliance Technician
Technical Diploma
School of Technology and Applied Sciences
Downtown Milwaukee Campus
Program Code: 31-445-1

For Information: 414-297-MATC

Overview — There has been a tremendous rise in the quantity and variety of household electrical appliances being marketed today. Because many of these are complex automatic and semiautomatic appliances, a greater degree of knowledge is required to diagnose and service them. Appliance Technician is a two-semester program that combines coursework with hands-on lab experience to acquaint you with the fundamental knowledge and skills needed to pursue a career in this challenging field.

The ability to keep accurate and legible records is an essential component of the program and future employment. Good manual dexterity, a high mechanical aptitude, and an inquisitive, analytical mind are important. You will need to be able to do some bending and lifting.

Career Outlook
— The need for trained service technicians qualified to maintain appliances has increased. Appliance technicians install, service and repair automatic washers, dryers, ranges, refrigerators, dishwashers, compactors and other major appliances. They also write job orders, complete reports or billing, and maintain records for parts inventories, future service calls and quality control purposes. It’s possible to advance to a service manager position, as well as operate your own business.

Program Learning Outcomes
 — Employers will expect graduates to have:

  • A sound understanding of basic electronics and the functions of typical electrical hardware such as thermostats, relays, switches, circuitry, etc.
  • Electromechanical knowledge and skills to diagnose and correct appliance difficulties
  • Oral and written communication skills
  • Good math skills
  • Courteous behavior and good grooming
  • A valid driver’s license
  • Ability to be insured

Preparation for Admission — The following is required for admission to the program:

  • High school diploma or GED
  • Demonstration of proficiency in basic skills through an admissions assessment


Possible Careers:
Appliance Repair
Appliance Servicing Technician
Field Service Representative
Parts Person
Service Manager 
Service Technician

Related Programs:
Air Conditioning and Refrigeration Technology
Preparatory Plumbing
Refrigeration, Air Conditioning and Heating Service Technician


Start Dates: August/January

Curriculum effective 2014-15.




Electricity for Appliance Servicing ‡



Laundry Equipment ‡


APPSVC-316 Kitchen Equipment 1 ‡  


APPSVC-329 Related Business for Appliance Servicing ‡  




Refrigeration 1 (Theory and Techniques) ‡



Kitchen Equipment 2 ‡



Refrigeration 2 (Servicing) ‡



Applied Economics and Human Relations



Communications 1






‡ Prerequisite required.

Program curriculum requirements are subject to change.

For class times and locations or to register online, visit INFOnline.


Page updated April 2014.