2010-11

Quality Customer Management

Mequon and Oak Creek Campuses

This page was last updated in May 2010.

This certificate program is offered through the MATC Marketing Department. It focuses on enhancing profitability with quality improvement problem-solving techniques.

Curriculum effective 2010-2011.

 

COURSES		Credits
MKTG-104	Selling Principles	3
MKTG-107	Customer Service Management	3
MGTDEV-191	Supervision	3
MGTDEV-192	Managing for Quality	3

TOTAL CREDITS:  12

‡ Prerequisite required.

For class times and locations or to register online, visit INFOnline.