2009-2010

Quality Customer Management

Mequon and Oak Creek Campuses

This page was last updated in October 2008.

This certificate program is offered through the MATC Marketing Department. It focuses on enhancing profitability with quality improvement problem-solving techniques.

Curriculum effective 2009-2010.

 

COURSES		Credits
MKTG-104	Selling Principles	3
MKTG-107	Customer Service Management	3
RBUS-111	Business Communications ‡	3
MGTDEV-191	Supervision	3
MGTDEV-192	Managing for Quality	3

TOTAL CREDITS:  15

‡ Prerequisite required.

For class times and locations or to register online, visit INFOnline.