Saturday – November 18, 2017

IT-Help Desk Support Specialist Diploma

IT Help Desk Support Specialist

TECHNICAL DIPLOMA

All campuses


Gain the background needed for industry-sought certifications, including CompTIA’s A+, Network+, Security+, and Mobility+ Device Administrators (IOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST, and ITIL Foundation.

Career Outlook: A job growth rate of 23 percent is expected for help desk support positions in Wisconsin, from 2014 to 2024. Typical job titles include Junior Help Desk Technician, Junior Support Specialist, Apple Support Specialist, Mobile Device Support Specialist, Network Technician, Desktop Support Specialist and IT Field Technician.

Career Pathway: After earning this technical diploma, your credits can be applied toward completing the IT Computer Support Specialist associate degree. Also, you can earn certificates on your way to completing this program. Learn more about the program at matcitsupport.org

Program Code: 31-154-7

Start Dates: August/January/June

Special Admission Requirements: One year of high school-level algebra and knowledge of computer fundamentals.

Career Cluster: Information Technology

Student Testimonials:
Learn what students are saying about MATC's IT Computer Support Specialist program at matcitsupport.org/it-support-student-testimonials/

 

Detailed Program Information

Fall 2017 - Spring 2018 Course Requirements (link)

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Scholarships

Learn about scholarship opportunities here:  http://www.matc.edu/foundation/scholarships.cfm
Learn about Scholarships available for this program here: https://matc.academicworks.com
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For more information, email info@matc.edu

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