Tuesday – June 18, 2019

Student Feedback and Concerns

Compliments/Complaints about MATC?

Milwaukee Area Technical College is committed to responding to all complaints in a fair, prompt, and objective manner. All complaints will be handled in strict confidence but please note that the information may be shared with the appropriate parties in order to bring a resolution to the complaint/compliment. Complaints must be filed within 30 days of the occurrence that prompted the complaint. Additionally, the college encourages feedback and welcomes compliments related to positive interactions experienced at Milwaukee Area Technical College.

Step One: Complete the Online Form (English) (Español)

Step Two: You will receive an automated response that your complaint or compliment has been received and is under review.

Step Three: Upon conclusion, and after investigating the nature of the complaint/compliment, the appropriate MATC staff will respond in writing within ten (10) college business days. The response will include:

  • A written description of the complaint/compliment, including all pertinent details.
  • A statement regarding action taken.

 

Reporting Discrimination and Harassment, including Sexual Harassment

Milwaukee Area Technical College is committed to providing an equitable, inclusive and non-discriminatory educational and work environment.  District Board policies prohibit discrimination on the basis of race, color, creed, religion, national origin, gender (including gender identity/expression), age, marital status, disability, public assistance status, veteran status, or sexual orientation.  
View the MATC Equal Opportunity, Harassment and Nondiscrimination policy.

The Title IX Coordinator (Vice President of Student Services) and Director of Employee Relations and Diversity implement the college's Equal Opportunity policies by working to create a safe, inclusive environment free of unlawful discrimination and harassment, including sexual harassment and sexual misconduct by responding to students and employees with concerns about possible discrimination or harassment. 

If you have experienced or observed potential discrimination or harassment at MATC, reports can be made either in person to the Human Resources Department, to the Title IX Coordinator Johnny Craig, or online by completing the
Discrimination-Harassment Reporting Form

To make an appointment with the Title IX Coordinator or Director of Employee Relations to discuss a concern or with questions regarding MATC's equal opportunity policies and procedures, call 414-297-6576.