This certificate program will be discontinued as of July 1, 2012.

Quality Customer Management

School of Business
Mequon and Oak Creek Campuses

This certificate program is offered through the MATC Marketing Department. Enhance profitability with quality improvement problem-solving techniques. Five courses (15 credits) include Managing for Quality, Supervision, Selling Principles, Business Communications and Customer Service Management.

2010-11 Course Requirements
2011-12 Course Requirements

For more information, call 414-297-MATC or e-mail info@matc.edu.

All credits in this certificate must be earned at MATC with a 2.0 GPA or better. The student must initiate the request for the certificate upon completion of requirements.

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