Wednesday – January 16, 2019

Office Technology Assistant (2017-2018)

Technical Diploma
School of Business / Business, Management & Administration Career Cluster

Downtown Milwaukee and Oak Creek campuses
Program Code: 31-106-1


For Information: 414-297-6395
Downtown Milwaukee Campus, 414-297-MATC
Oak Creek Campus, 414-571-4500

Overview — As reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Attain the in-demand skills through this program.

Administrative assistants coordinate an office's administrative activities, which includes storing, retrieving, and integrating information for dissemination to staff and clients.

They serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, websites, and email. They also may handle travel and guest arrangements.

Career Pathway — After earning this technical diploma, your credits can be applied toward completing the Administrative Professional associate degree. Contact an MATC advisor for information.

Career Outlook — This occupation ranks among those with the largest number of job openings. Opportunities should be best for applicants with extensive knowledge of computer software applications.

View gainful employment data about this program


Program Learning Outcomes — Employers will expect graduates to:

  • Demonstrate effective office/business communications
  • Apply technology skills to business and administrative tasks
  • Perform routine administrative office procedures
  • Manage administrative projects
  • Maintain business relationships
  • Model professionalism in the office or business environment

Admission Requirements — The following are required for admission to the program:

  • A high school diploma or GED
  • Demonstration of proficiency in basic skills through a course placement assessment
Possible Careers
Administrative Assistant
Office Assistant
Office Support Receptionist
Word Processing Specialist

Related Programs
Administrative Professional
Bilingual Office Assistant
Legal Administrative Professional
Medical Administrative Specialist


Start Dates: August/January

Curriculum effective 2017-18. 

Current MATC students should consult their Academic Program Plan for specific curriculum requirements. 
( ) = Semester Order for Full-Time Students.







(1)  OFTECH-101

Windows and MS Word Keyboard Shortcuts






(1)  OFTECH-103

Keyboard and Keypad (8 weeks)




(1)  OFTECH-119

Information Management






(1)  OFTECH-122

Business English Essentials






(1)  OFTECH-136

Keyboarding Skill Development 1 ‡ (8 weeks)






(2)  OFTECH-102

Office Technologies ‡






(2)  OFTECH-133

Business Document Production 1 ‡




(2)  ACCTG-102

Basic Office Accounting






(3)  OFTECH-165

Administrative Office Procedures 1 ‡






(3)  OFTECH-184

MS Office: Word, Excel, Access and PowerPoint ‡



(3)  RBUS-180

Business Career Planning












‡ Prerequisite required.



Program curriculum requirements are subject to change.

For class times and locations or to register online, visit INFOnline.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.


Page updated April 2017.