Friday – January 18, 2019

Foundations of Lodging and Hospitality Management (2017-2018)

Technical Diploma
School of Business / Hospitality & Tourism Career Cluster

Downtown Milwaukee Campus 
Program Code: 31-109-5

For Information: 414-297-6395
Downtown Milwaukee Campus, 414-297-MATC

Overview — Enter the growing hospitality industry and prepare for a career managing hotels and other facilities that offer accommodations.

Lodging managers make sure that guests on vacation or business travel have a pleasant experience and they also ensure that the establishment is run efficiently and profitably.

Career Pathway — After earning this technical diploma, your credits can be applied toward completing the Hotel/Hospitality Management associate degree. Contact an MATC advisor for information.

Career Outlook — Employment opportunities in this growing and diverse industry are increasing, but are also competitive as more job candidates enter this field.

View gainful employment data about this program


Program Learning Outcomes — Employers will expect program graduates to:

  • Define and analyze financial statements, cost controls and operational standards in a management capacity in businesses related to lodging, conventions and events, and recreation
  • Identify how and when to market and advertise products and services for the hospitality industry

  • Describe and utilize marketing concepts and internal selling programs to motivate employees, and to increase revenues and productivity in front office operations

  • Employ professional, ethical behavior and effective communication and interpersonal skills


Admission Requirements — The following are required for admission to the program:

  • A high school diploma or GED
  • Demonstration of proficiency in basic skills through a course placement test


Possible Careers
Supervisor of Guest Services
Front Desk Supervisor
Housekeeping Supervisor
Assistant Hotel Manager
Hotel Manager


Related Programs
Hotel/Hospitality Management
Meeting and Event Management
Culinary Management

Start Dates: August/January

Curriculum effective 2017-18. 

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.
( ) = Semester Order for Full-Time Students.







(1)  CULMGT-140

Food and Beverage Operations




(1)  CULMGT-112

Food Service Sanitation




(1)  MEET-151

Introduction to Hospitality/Tourism




(1)  HOTEL-105

Hospitality Marketing and Sales Revenue Strategy




(1)  ENG-151 Communication Skills 1 ‡ 3      

  (or) ENG-201 English 1 ‡        

(1)  HOTEL-110

Front Office Procedures and Management





(2)  HOTEL-122

Basic Hospitality Accounting





(2)  HOTEL-112

Front Office Computerized Procedures





(2)  CULMGT-117

Hospitality Law and Liability


(2)  HOTEL-150

Housekeeping Operations


(2)  HOTEL-120

Building Operations and Security


  (2)  HOTEL-127

Catering Weddings, Convention Sales and Contracts





  ‡ Prerequisite required.

  Program curriculum requirements are subject to change.

  For class times and locations or to register online, visit INFOnline.

  Current MATC students should consult their Academic Program Plan for specific curriculum requirements.


  Page updated April 2017.