Tuesday – November 21, 2017

Healthcare Services Management (2017-2018)

Associate in Applied Science Degree
School of Health Sciences / Health Sciences Career Cluster

Downtown Milwaukee Campus
Program Code: 10-530-3

 

For Information: 414-297-6263
Downtown Milwaukee Campus, 414-297-MATC
 

Overview — Develop your skills in leadership, management of support staff, and ensuring efficient healthcare organizational workflows according to prescribed quality standards.


Healthcare services managers are expected to have strong written and oral communication skills and fulfill designated duties across various healthcare-related organizations.

The program includes career paths for students seeking technical diploma preparation opportunities while completing the requirements for the degree, in addition to advancement opportunities for experienced healthcare professionals.


Most courses are offered via flexible online and hybrid (in-class and online) formats.

 

Career Pathway — You can earn the Healthcare Customer Service certificate, and Health Unit Coordinator technical diploma or Phlebotomy technical diploma on your way to completing this degree. Contact an MATC advisor for information.


Career Outlook — Because employers in healthcare systems seek individuals who can function in multiple capacities, the demand for this profession continues to grow. Graduates may be employed in hospitals, community-based facilities, outpatient departments, physicians' offices, clinics, laboratories, intermediate/long-term care facilities, and group homes/assisted living. 

 

Program Learning Outcomes — Employers expect program graduates to:

  • Integrate the skills of Healthcare Services Management within the designated healthcare workplace
  • Employ continuous quality standards
  • Communicate professionally in the healthcare environment
  • Demonstrate leadership skills including multitasking, critical thinking, problem solving/decision making, diplomacy, prioritization and accuracy
  • Employ a strong work ethic
  • Maintain a safe work environment for support staff as well as external and internal customers
  • Assist support medical staff as needed
  • Assign and regulate support staff functions including delegating responsibility

 

Preparation for Admission — This program admits students through a petition selection process. 
Learn more about the petition process

The following are also required for admission:

  • A high school diploma or GE
  • One year of high school-level biology and chemistry
  • Demonstration of proficiency in basic skills through a course placement assessment


Grade of C or higher required in HEALTH-101, ENG-151 or ENG-201, and BADM-155

 

Possible Careers
Healthcare-related Manager
Lead Worker
Supervisor

 

Related Programs
Healthcare Customer Service
Health Unit Coordinator
Phlebotomy
Registered Nursing
 

Start Dates: August and January.
Sixteen-week terms.
This program will transfer to one or more four-year institutions.

Curriculum effective 2017-18. 

Current MATC students should consult their Academic Program Plan for specific curriculum requirements. 
 

TECHNICAL STUDIES (Required courses for all three career paths)

( ) = Semester Order for Full-Time Students

 

 

(1)

 

HEALTH-101

Medical Terminology ^ *

3

 

(1)

 

HEALTH-104

Culture of Healthcare ^ *

2

 

(1)

 

HEALTH-107

Digital Literacy for Healthcare ^ *

2

 

(1)

 

RBUS-102

Math of Business

3

 

(1)

 

BADM-155

Management Principles ‡

3

 

(2)

 

BADM-165

Legal Environment of Business

3

 

(2)

 

HRMGT-193

Human Resource Management

3

 

(3)

 

HSM-144

Introduction to the Business of Healthcare ‡

3

 

(3)

 

HSM-145

Healthcare Law, Ethics and Professional Standards ‡

3

 

(3)

 

ACCTG-110

Financial Accounting ‡

3

 

(3)

 

BADM-104

Business Statistics ‡

3

 

(4)
 
HSM-143 Healthcare Quality Management ‡ 2  

(4)

 

HSM-146

Leadership in Healthcare Organizations ‡

3

 

(4)

 

BADM-126

Business Finance ‡

3


Career Paths One and Two are for students who seek technical diploma preparation opportunities before/while completing the requirements for this degree program.

Career Path Three is for students who have completed healthcare-related coursework.


Diploma Preparation  - Choose one of the following two paths:

Career Path One (Technical Diploma Preparation): HEALTH UNIT COORDINATOR ^

( ) = Semester Order for Full-Time Students

 

 

(2)

 

HSM-140

Health Unit Coordinator Procedures 1 ‡

3

 

(3)

 

HSM-141

Health Unit Coordinator Procedures 2 ‡

3

 

(4)

 

HSM-142

Health Unit Coordinator Clinical Externship ‡

3

 

Career Path Two (Technical Diploma Preparation): PHLEBOTOMY *

( ) = Semester Order for Full-Time Students

 

 

(2)

 

CLABT-110

Basic Lab Skills  ‡

1

 

(2)

 

CLABT-111

Phlebotomy ‡

2

 

(3)

 

MLABT-161

Computer Applications for the Medical Lab ‡

1

(3)

 

MLABT-166

Phlebotomy Clinical Experience ‡

3

     

Two Credits of Electives

2


Career Path Three (Advanced Standing): HEALTH SCIENCES RELATED PREPARATION....up to 9 credits

Students who have completed healthcare-related coursework may be eligible to receive up to nine credits of Advanced Standing toward the Healthcare Services Management associate degree.

 

GENERAL STUDIES (For all three career paths)

 

 

 

 

ECON-195

Economics

3

 

   

 

(or) Any 200-series ECON course

   
   


ENG-151 and


Communications Skills 1 ‡ *


3

 
   

ENG-152

Communication Skills 2 ‡

3

 
   

                     

(or) ENG-201‡ and any 200-series ENG or SPEECH course

   
 

 


MATH-107


College Mathematics ‡


3

 

   

 

(or) Any 200-series MATH course

   
 

 


NATSCI-189


Basic Anatomy


3

 

   

 

(or) NATSCI-177 General Anatomy and Physiology ‡    
   

 

(or) NATSCI-201 Anatomy and Physiology 1 ‡    
           
 

 

PSYCH-199

Psychology of Human Relations ‡

3

 

     

(or) Any 200-series PSYCH course

   
 

 


SOCSCI-197


Contemporary American Society


3

 

 

 

 

(or) Any 200-series SOCSCI or HIST course

 


TOTAL CREDITS: 69

 

 

‡ Prerequisite required.

Program curriculum requirements are subject to change.


For course descriptions, class times or to register online, visit INFOnline.

NOTE: Students who have not been accepted, or have not decided on a program, may begin with the GENERAL STUDIES courses, if course prerequisites have been met.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

 

Page updated October 2017.