Saturday – November 01, 2014

 

Bilingual Office Assistant

Technical Diploma
School of Business
West Allis Campus
Program Code: 31-106-6


For Information: 414-456-5500

Overview
— This two-semester program prepares students who are fluent in both English and a second language for jobs in international business. As a student in this program, you will use MS Word, Excel, Access and PowerPoint software in both languages. You will practice international communications via computer videoconferencing, internet, telephone, fax and standard mail. All courses, except foreign language instruction, are taught in English.


Career Outlook
— According to a recent study of area businesses, this is an expanding career area. Government and education are also actively recruiting bilingual office assistants to serve an increasingly diverse community. Bilingual office assistants provide customer service, administrative functions and other duties, depending on the organization.

 

Program Learning Outcomes — Employers expect graduates to:

  • Demonstrate fluency in English and a second language
  • Demonstrate proficiency in MS Word, Excel, Access and PowerPoint in both languages
  • Manage computer files
  • Perform routine maintenance on personal computers
  • Compose and produce documents in both languages
  • Demonstrate proficiency in using electronic office equipment
  • Address customer service needs
  • Access organizational resources
  • Work in a team
  • Pace work to meet deadlines
  • Apply decision-making and problem-solving skills
  • Coordinate internal and external communications
  • Manage filing systems
  • Maintain supply inventories
  • Key at least 45 words per minute
  • Demonstrate MATC core abilities

Preparation for Admission — The following are required for admission to the program:

  • A high school diploma or GED
  • Demonstration of proficiency in basic skills through a course placement assessment

 

Possible Careers:
Bilingual Clerk
Bilingual Customer Service
Bilingual Office Assistant
Bilingual Receptionist
International Assistant

 

Related Programs:
Administrative Professional
Legal Administrative Professional - Accelerated
Medical Administrative Specialist

Start Dates: August/January/March


Curriculum effective 2014-15.

SIXTEEN-WEEK TERMS 

Credits

 

 

ENG-151

Communication Skills 1 ‡

3

 

 

 

FLANG-123

Intermediate Spanish ‡ *

3

 

(or) FLANG-213 Spanish 3 ‡

 

OFTECH-103

Keyboard and Keypad (8 weeks)

1

 

 

 

OFTECH-101

Windows and MS Word Keyboard Shortcuts

3

 

 

 

OFTECH-119

Information Management

3

 

 

 

OFTECH-136

Keyboarding Skill Development 1 ‡ (8 weeks)

1

 

 

 

OFTECH-190

Bilingual Office Assistant Internship

2

 

 

OFTECH-133

Business Document Production 1 ‡

3

 

OFTECH-102

Office Technologies ‡

3

 

OFTECH-186

MS Office for Bilingual Users

3

 

RBUS-180

Business Career Planning

1

 


TOTAL CREDITS: 26

 

 

 

   ‡ Prerequisite required.

   * Another foreign language courses may be substituted for the FLANG courses. 
     The student must earn a minimum 2.5 GPA in foreign language.

   Program curriculum requirements are subject to change.

   For class times and locations or to register online, visit INFOnline.

 

   Page updated June 2014.