Wednesday – October 22, 2014

 

Healthcare Services Management
Associate in Applied Science Degree
School of Health Sciences
Downtown Milwaukee Campus
Program Code: 10-530-3

 

For Information: 414-297-MATC

Overview — Healthcare services managers (HSMs) are valued professionals of the healthcare team. This associate degree program is designed to prepare you to demonstrate leadership skills, supervise support staff, and ensure that departmental workflow is running efficiently and according to prescribed quality standards. HSMs are expected to have strong written and oral communication skills and fulfill  designated duties across various healthcare-related organizations.

The program includes career paths for students seeking diploma preparation opportunities while completing the requirements for the degree, in addition to advancement opportunities for experienced healthcare professionals.

 

Career Outlook — The changing medical employment landscape is redefining many professional roles within healthcare. Employers seek individuals who can function in multiple capacities within the healthcare system.

The demand for this profession continues to grow. Graduates may be employed in hospitals, community-based facilities, outpatient departments, physicians' offices, clinics, laboratories, intermediate/long-term care facilities, and group homes/assisted living. Job titles may include office manager, director of caregivers, supervisor, business operations specialist, and lead personnel.

Added Career Value — You can earn a Health Unit Coordinator technical diploma or a Phlebotomy technical diploma on your way to completing this associate degree.

 

Program Learning Outcomes — Employers expect program graduates to:

  • Integrate the skills of Healthcare Services Management within the designated healthcare workplace
  • Employ continuous quality standards
  • Communicate professionally in the healthcare environment
  • Demonstrate leadership skills including multi-tasking, critical thinking, problem solving/decision making, diplomacy, prioritization and accuracy
  • Employ a strong work ethic
  • Maintain a safe work environment for support staff as well as external and internal customers
  • Assist support medical staff as needed
  • Assign and regulate support staff functions including delegating responsibility

 

Preparation for Admission — This program admits students through a petition selection process. 
Learn more about the petition process

 

The following are also required for admission:

  • A high school diploma or GED
  • One year of high school-level biology and chemistry
  • Demonstration of proficiency in basic skills through a course placement assessment

Possible Careers:
Director of Caregivers
Healthcare Business Operations Specialist
Healthcare Office Manager
Lead Personnel
Supervisor

Related Programs:
Business Management
Registered Nursing
 

Start Date: August

This program will transfer to one or more four-year institutions.

 

Curriculum effective 2013-14.

TECHNICAL STUDIES (Required courses for all three career paths)

( ) = Semester Order for Full-Time Students

 

 

(1)

 

HEALTH-101

Medical Terminology

3

 

(1)

 

HEALTH-104

Principles of Healthcare Customer Service

2

 

(1)

 

HEALTH-107

Introduction to Healthcare Computing

2

 

(1)

 

RBUS-102

Math of Business

3

 

(1)

 

BADM-155

Management Principles ‡

3

 

(2)

 

BADM-160

Business Law

3

 

(2)

 

HRMGT-193

Human Resource Management

3

 

(3)

 

HSM-144

Introduction to the Business of Healthcare ‡

2

 

(3)

 

HSM-145

Healthcare Law, Ethics, and Professional Standard‡

3

 

(3)

 

ACCTG-110

Financial Accounting ‡

3

 

(3)

 

BADM-104

Business Statistics ‡

3

 

(4)   HSM-143 Healthcare Quality Management ‡ 2  

(4)

 

HSM-146

Leadership in Healthcare Organizations ‡

3

 

(4)

 

BADM-126

Business Finance ‡

3




Career Paths One and Two are for students who seek diploma preparation opportunities before/while completing the requirements for the HSM program.

Career Path Three is for students who have healthcare-related program preparation or a previously earned degree or diploma.



Diploma Preparation  - Choose one of the following two paths:

Career Path One (Diploma Preparation): HEALTH UNIT COORDINATOR

( ) = Semester Order for Full-Time Students

 

 

(2)

 

HSM-140

Health Unit Coordinator Procedures 1 ‡

3

 

(3)

 

HSM-141

Health Unit Coordinator Procedures 2 ‡

3

 

(4)

 

HSM-142

Health Unit Coordinator Clinical Externship ‡

3

 

Career Path Two (Diploma Preparation): PHLEBOTOMY

( ) = Semester Order for Full-Time Students

 

 

(2)

 

CLABT-110

Basic Lab Skills  ‡

1

 

(2)

 

CLABT-111

Phlebotomy ‡

2

 

(3)

 

MLABT-161

Computer Applications for the Medical Lab ‡

1

(3)


MLABT-166

Phlebotomy Clinical Experience ‡

3




Two Credits of Electives

2



Career Path Three (Advanced): HEALTH SCIENCES RELATED PREPARATION

Students who have healthcare-related program preparation or a previously earned diploma/degree are eligible to receive up to nine credits of Advanced Standing toward the Healthcare Services Management associate degree.

 

GENERAL STUDIES (For all three career paths)

 

 

 

 

ECON-195

Economics

3

 




OR Any 200-series ECON course






ENG-151 and


Communications Skills 1 ‡


3




ENG-152

Communication Skills 2 ‡

3




                     

OR ENG-201 and any 200-series ENG or SPEECH course




 


MATH-107


College Mathematics ‡


3

 



 

OR Any 200-series MATH course



 

 


NATSCI-189


Basic Anatomy


3

 




OR NATSCI-177 General Anatomy and Physiology




OR NATSCI-201 Anatomy and Physiology 1







 

 

PSYCH-199

Psychology of Human Relations ‡

3

 



 

OR Any 200-series PSYCH course



 

 


SOCSCI-197


Contemporary American Society


3

 

 

 

 

OR Any 200-series SOCSCI or HIST course

3



TOTAL CREDITS: 68

 

‡ Prerequisite required.


Program curriculum requirements are subject to change.
For course descriptions, class times or to register online, visit INFOnline.

NOTE: Students who have not been accepted, or have not decided on a program, may begin with the GENERAL STUDIES courses, if course prerequisites have been met.

 

Page updated April 2013.