Wednesday – October 26, 2016

2016-17 Healthcare Customer Service Certificate

Healthcare Customer Service


Downtown Milwaukee Campus Health Education Center
Also offered entirely online 


This certificate includes instruction in medical terminology, healthcare computing and the customer service skills related to working in a healthcare setting. Students earning this certificate will be prepared for entry-level customer service positions in the healthcare industry. Classes are held at MATC's Health Education Center (HEC), 1311 North Sixth Street. You also can take the courses online.

Career Pathway: Under development for 2016-17 – Credits earned can be applied toward completing the Health Unit Coordinator, Phlebotomy, Pharmacy Technician or Medical Coding Specialist technical diplomas and Healthcare Services Management or Anesthesia Technology associate degrees.

Start Dates: August/January

All credits in this certificate must be earned at MATC with a 2.0 GPA or higher. 

Detailed Program Information

Fall 2016 – Spring 2017 Course Requirements (link)
View/Print Program Card (pdf)


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