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Frequently Asked Questions    
 

This Frequently Asked Questions area of the MATC web site is intended to answer any questions you may have about MATC and its environment. If you have a question that is not answered here, visit the "ASK US" page and submit your question.
About MATC
How well do MATC graduates succeed?
Admissions
When can I start the admissions and registration process?
What is the difference between Admissions and Registration?
Should I apply or register?
What is the last day I can register?
How are students assigned advisors?
Do I need to go to a campus to register?
What is the timeframe to apply for a program?
The program I have been accepted into has a wait list. Where am I on the wait list?
I want to return to MATC after being out of school for a while. How do I enroll?
Do I have to pay the application fee again?
When I register, do I have to pay for my classes right away?
Blackboard
Why doesn't my Username or Password work? I can't log into Blackboard.
Have you registered for classes and they are not appearing in Blackboard? 
Why don't I see my course listed in the course catalog?
Where do I get information about the textbooks I might need for the course?
Is any on campus time required?
Where do I take exams?
Do I need to be online at a specific time?
Why is the instructor's name missing from the course list?
Why am I having trouble printing pages in Blackboard?
I forgot my password. How can I log into Blackboard?
How do I change my password?
I forgot my username. How can I log into Blackboard?
Why am I being asked for a Student Access Code?
Can I preview a course before I enroll?
How do I contact my instructor?
What Internet browsers and operating systems are recommended when using  Blackboard?
Can I use AOL and/or other Internet Service Providers?
Why doesn't my browser Back button work?
Can I bookmark a page?
Faculty - Can I use Blackboard to send e-mail to students?
Faculty - Students get the message "Access Denied" when trying to access my course.
Faculty - When clicking on a course, content from a different course that was previewed earlier continues to display.
Faculty - What are "Course Cartridges"?
Faculty - How do I change a test answer that is keyed incorrectly?
Error message "System configured to deny access" received by student while accessing a quiz.
Classes and Programs
Where do I find detailed information about MATC degree and diploma programs?
How can I be sure to get the classes and times I need?
What are "four-year college parallel" courses?
How do I find a current or next semester course schedule?
How do I add or drop a course?
How do I get my GED or HSED?
What courses do I need to take to get my Bartender's License?
How do I change my program?
How do I get my grades?
How can I get my transcripts?
How do I apply for graduation?
College Store
How do I get my books and other supplies for my classes?
E-Mail Help
How do I use my MATC web-based e-mail?
How do I change my e-mail address in Blackboard?
What is web E-mail?
When I log into web E-mail, I don't see my messages. What is wrong?
Can I read my MATC e-mail from home?
Financial Aid
What types of financial aid are available?
How do I apply for financial aid?
Is there a separate financial aid application for the summer semester?
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Library
What are the MATC Library hours?
How can I obtain an MATC library card?
How long can I check out a book or video?
How do I renew library materials?
How much are overdue and lost item fines?
Can I check out College of the Air (TV College) videotapes?
How do I get free Internet access through MATC?
How can I get access to InfoTrac and other databases from home?
Can I type my paper or check my e-mail in the library?
What is a call number?
How do I find a book in the library?
How do I start a class paper using the library resources?
What is the difference between a periodical, a journal, and a magazine?
Online Learning
How can I check my online grade status or get an unofficial transcript?
What are the advantages to online learning?
What is the online high school diploma program?
What kind of students take online courses?
How do I know if an online course is right for me?
Which courses are available online?
How do online courses work?
What if I don't have a computer or I need Internet access?
What is the process for enrolling in an online course?
Can students under 18 take online courses?
How many online courses can I take?
How much do online courses cost?
Are there extra charges for out-of-state students?
How long do online courses last?
Can I sign up for an online course anytime during the semester?
How do I know which online courses I need?
How do I get my grade when I complete an online course?
After I register for an online course, what do I do next?
Do online courses have tests?
Do online courses require textbooks?
Student Life
What are MATC's athletic teams?
How many college credits do I need to be eligible to participate in athletics?
What types of student organizations can I join?
How do I get my student ID card?
Where can I park?
During inclement weather, how will I know my classes are cancelled?
How can I contact a student in an emergency?
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