MATC Internet Home Dial-up Instructions for Windows 2000 Professional

Version 1.0
Updated 09/2000

Background

Windows 2000 has a built-in feature called Dial-up Networking.  These directions will allow you to connect to MATC giving you access to the Internet.

• You must have a modem, and have Windows 2000 recognize it. 
  • Installing and configuring a new modem is beyond the scope of this document.

Configuration settings you will need to know prior to setup:

• Your username. If you don't remember your username (Internet ID), call the Helpdesk at 414-297-6541 or e-mail at helpdesk@matc.edu.
• Your internet password (default - your first and last initials followed by your 2 digit birthday month followed by your 2 digit birthday, ex: Joe Smith born on July 4th has a password of:  js0704)
• MATC uses Dynamic (variable) IP address assignments. You will be assigned a different IP address each time you log-on.
• MATC Student Dial-up number:  414-831-1010 (faculty/staff have a different #)
• To disable call waiting, type *70, before the phone number.

Setting Up Your Dial-up Connection

Follow the instructions below. Follow only the items listed below for your connection. If you have questions regarding your setup of a Dial-up connection to the Internet, call the MATC Helpdesk at 414-297-6541.   

• Click on the Start button.
• Choose Settings.
• Choose Network and Dial-Up Connections.
• Double Click on Make New Connection (shown below). 

You will presented with a Network Connection Wizard.

• Click Next. 

• Select the radio button "Dial-up to the Internet".

• Click the radio button "I want to set up my Internet Connection manually
  or I want to connect through a local area network (LAN)".
• Click Next.

• Click the radio button "I connect through a phone line and a modem".
• Click Next.

• Type in the phone number listed.
• Only use the check box of "Use area code and dialing rules" if you are OUTSIDE the 414 area code.
• Click Next.

• Type in your username, in all LOWER CASE letters, and your password
  in LOWER CASE LETTERS.
• Click Next. 

• Type a name for this connection.
• Typically MATC
• Click Next.

• When prompted to setup your Internet Mail Account, click the radio button "No".
• Click Next

• Upon Completion, UNCHECK the box "To connect to the Internet immediately, select this box and then click Finish".
• Click Finish.

• To Dial to MATC:
  • Click on Start.
  • Select Settings.
  • Select  Network.
  • Select Dial-Up Connections.
  • Double click on the newly created icon called MATC.

• You will be presented with the dialog box below
• Click on DIAL.
  • Your computer, will dial and connect with MATC.
  • Once complete you may access the resources you need on the Internet.
  • Where it says YOUR NAME your username will already be
    present. 

• When you have completed your use of the Internet, be sure
  you disconnect from MATC.
  • Look for an icon of two computer monitors in your tray (lower right).
  • Right click this icon.
  • Select disconnect.

Information on setting up an E-Mail Client

There are many choices for setting up an e-mail software program.  Some Examples are Eudora, MS Outlook Express, along with an endless array of Web based Mail, such as HOTMAIL, YAHOO, MAILCITY?etc.

• For MATC you will need:
  • Your user id
  • Password
  • Some server settings:
    • POP ACCOUNT username@matc.edu
    • POP3 Server: mail.matc.edu
    • SMTP Server: mail.matc.edu

Troubleshooting the Dial-Up

If you have encountered: Access Denied, this means either your username or password is NOT correct.

• You need to retry your username and password.
  • If you continue to receive this message, call the MATC Helpdesk at 414.297.6541 to confirm your username or reset your password.
    • We cannot lookup your password; we can only reset it. 

If you get: No response from authentication server, this means you may not have an account at MATC or there is a service outage.

• If you are a student enrolled in the current semester, call the MATC Helpdesk at 414-297-6541 

If you get an error on Dial-Up Networking in which the computer is not receiving from the modem:

• Check to see if your phone line is connected to the modem.
• For an external modem, check to see that it is turned on and the cable is secure into a communication Port.
• You may have selected the incorrect COM port from within modems and would need to select the correct port.